Terms & Conditions
Terms & Conditions
By using this website and placing an order you are confirming that you agree to these terms and conditions.
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (the "Products") listed on our website www.angeldancewear.co.uk ("our site") to you. Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
Information about us
www.angeldancewear.co.uk is a site operated by Angel Dancewear Limited ("we"). We are registered in England and Wales under company number 9746211 and with our registered office and main trading address at 1 Swinroyd Close, Birkenshaw, Bradford, BD11 2LX.
Upon submitting an order you will receive an email confirming your purchase and giving you a unique order number. Please quote this order number in all correspondence and if you wish to pay by phone. Please check your details carefully, particularly the size and colour you have selected.
You must ensure that you are capable of receiving emails from angeldancewear.co.uk, this may require you to update settings on any Spam filters that your computer system employs. We cannot be held responsible for you not reading emails that have been sent to you.
Please note that we are a UK company and all prices are in UK Pounds Sterling. Prices in other currencies may be available on our website, in which case the payments will be processed in the currency shown.
The price of any Products will be as quoted on our site from time to time, except in cases of obvious error. These prices include VAT but exclude delivery costs, which will be added to the total amount due.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
The price of a Product does not include delivery charges. Our delivery charges are as advised to you during the checkout process, before you confirm your order. To check relevant delivery charges, please refer to our delivery charges and options page, which can be found here.
Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
Payment may be made online using credit card, debit card or via PayPal. When paying by card you will be taken to SagePay, our online payment system, which will encrypt your card details and handle them securely.
Please check the delivery information page for terms and conditions regarding postage charges and delivery timescales.
All prices include UK VAT at 20% where appropriate. Our VAT Registration number is GB220438641
We aim to despatch all orders within 24 hours, and maximum within 3 working days. In the event we are unable to despatch your order within this timescale, we will contact you with an estimated delivery date, which will be within thirty days after the dispatch of the Dispatch Confirmation.
Delivery of an order shall be completed when we deliver the Products to the delivery / shipping address you gave us during checkout
Please see our Returns and Exchange Policy for full terms and conditions for returns and exchanges.
By agreeing to our Terms and Conditions for exchanges you authorise any necessary extra payment to be taken from your account if you make any amendments or additions to your order. Further guidance on ways to pay is given when you checkout your order.
We ask that you check your details very carefully, particularly the size and colour you have selected before you submit any order.
Under the distance selling regulations you have the legal right to cancel your order within 14 days of receipt of the goods (with the exception of made to order and personalised items).
You have the right to cancel your contract at any time up to 14 days after the day on which you receive the goods you ordered. You must take reasonable care of the goods whilst in your possession and they must be returned to us promptly, in a saleable condition, at your cost. Please refer to the Returns Policy for further details.
However, as soon as you place an order for a personalised or made-to-order item you have entered into a contract to purchase that item. Therefore once you have submitted the order you cannot cancel, exchange or return the item either before or after dispatch.
You must inform us of the cancellation of the contract.
Upon receipt of your cancellation the goods must be returned to us within 14 days. You will receive a full refund via the method you used to pay originally.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations, Full details of your rights under the Distance Selling Regulations are available from your Local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office.
The Distance Selling Regulations do not apply to made-to-order or personalised items.
As part of their program of continual improvement our suppliers may alter the design or specification of an item. So, very rarely, the item you receive may differ slightly from the image or description given on the website. We will do our best to keep our descriptions accurate but sometimes there may be circumstances beyond our control. In the event you are unhappy with any change of specification, you have the right to cancel your order as detailed under the Cancellation Right section.
We reserve the right to amend our terms and conditions without notice.
To place an order with us you do need to create a user account. This will enable you to:
- view your order online
- make changes to your account
- view your order history
- create wish lists
- View your returns
- subscribe for the Newsletter
- benefit from automatic promotions and discounts during checkout
All of your details are confidential and we never pass on your information to any 3rd party. Please see our privacy statement for more details of how your data is handled securely.
If you require further information then contact us via our contact us page.
If you require a more interactive service you can telephone us in the UK on +44 (0)1274 792 793.
Any correspondence should be addressed to:
Angel Dancewear, 1 Swinroyd Close, Bradford, BD11 2LX, UK
We hope you find shopping at Angel Dancewear a pleasurable experience. If you have any comments, suggestions or complaints please do not hesitate to contact us in the ways shown above. We promise to try to satisfy your requirements.
The Legal bit
Our site is only intended for use by people resident in the UK. We do not accept orders from individuals outside the UK.
By placing an order through our site, you warrant that:
· You are legally capable of entering into binding contracts;
· You are at least 18 years old;
· You are resident in the UK; and
· You are accessing our site from that country.
How the contract is formed between you and us
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mailed invoice that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The contract between us (the "Contract") will only be formed when we send you the Dispatch Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
Risk and title
The Products will be at your risk from the time of delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased.
This does not include or limit in any way our liability:
· For death or personal injury caused by our negligence;
· Under section 2(3) of the Consumer Protection Act 1987;
· For fraud or fraudulent misrepresentation; or
· For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
· We are not responsible for indirect losses which happen as a side effect of the main loss or damage including but not limited to:
· loss of income or revenue;
· loss of business;
· loss of profits or contracts;
· loss of anticipated savings;
· loss of data; or
· waste of management or office time however arising
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Transfer of rights and obligations
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
· Strikes, lock-outs or other industrial action.
· Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
· Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
· Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
· Impossibility of the use of public or private telecommunications networks.
· The acts, decrees, legislation, regulations or restrictions of any government.
· Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 14.
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.
Our rights to vary these terms and conditions
We have the right to revise and amend these terms and conditions from time to time.
You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Law and jurisdiction
Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.